Customer Mania!: It's Never Too Late To Build A Customer-focused Company

In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service—creating a...

Full Steam Ahead: Unleash The Power Of Vision In Your Company And Your Life

When do we need vision? During times of growth, change or opportunity -- so that we know we're headed in the right direction. We also need vision during times of uncertainty --...

El ejecutivo al minuto

¿Existe una forma rápida de aumentar la productividad, los beneficios, la satisfacción en el trabajo y el bienestar personal? Sí, y es la que enseña esta obra: un nuevo y...